Refund Policy

Last updated: June 2026

30-day money-back guarantee

OkayDivorce (operated by Artagia Inc.) offers a 30-day money-back guarantee on all purchases. If you are not satisfied with your purchase, you may request a full refund within 30 days of your original order date.

How to request a refund

Refunds are processed by our Merchant of Record, Paddle. You can request a refund either of two ways:

• Visit paddle.net and look up your order using the email address you used at checkout.
• Email us at support@okaydivorce.ca with your order number and the reason for your request, and we'll forward it to Paddle on your behalf.

Most refund requests are processed within 3–5 business days. Funds typically appear on your statement within 5–10 business days depending on your bank or card issuer.

Subscriptions

For recurring subscriptions, the 30-day refund window applies to the initial purchase. You can cancel at any time from your account to stop future renewals. If you are charged for a renewal and want a refund, contact us within a reasonable period and we will work with Paddle to resolve it fairly.

One-on-one sessions

Coaching and expert sessions booked through OkayDivorce are refundable up to 24 hours before the scheduled session start time. Sessions cancelled with less than 24 hours' notice, or no-shows, are non-refundable, except in genuine emergencies handled on a case-by-case basis.

Questions

Email support@okaydivorce.ca and we'll respond within two business days.